Upgrading Blue Hen Disposal’s Digital Presence

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                "value": "\u003Cp\u003EThe Blue Hen Disposal website had been operating on Drupal 7, an outdated content management system version that no longer met the company\u2019s growing needs. The transition to \u003Ca href=\u0022\/services\/drupal-websites\u0022\u003EDrupal 10\u003C\/a\u003E was essential to maintain security, improve performance, and access modern features. However, this upgrade presented several challenges:\u003C\/p\u003E\u003Col\u003E\u003Cli\u003E\u003Cstrong\u003EOutdated Custom Theme\u003C\/strong\u003E: The website\u2019s custom theme was built on Bootstrap 3, which required an update to Bootstrap 5 to ensure modern styling and functionality.\u003C\/li\u003E\u003Cli\u003E\u003Cstrong\u003EComplex Content Management\u003C\/strong\u003E: The existing content management process was cumbersome, requiring a more streamlined and simplified system to enable the Blue Hen team to manage content efficiently.\u003C\/li\u003E\u003Cli\u003E\u003Cstrong\u003ECustomer Communication\u003C\/strong\u003E: The website needed to better support customer communication, especially for alerting customers to holiday schedules or service disruptions due to weather events.\u003C\/li\u003E\u003Cli\u003E\u003Cstrong\u003EMedia Management\u003C\/strong\u003E: The site\u2019s media management capabilities were outdated, affecting the rendering and overall user experience.\u003C\/li\u003E\u003Cli\u003E\u003Cstrong\u003EAccessibility\u003C\/strong\u003E: Ensuring that the site met WCAG 2.2 AA \u003Ca href=\u0022\/solutions\/accessibility-audits\u0022\u003Eaccessibility\u003C\/a\u003E standards was a critical requirement to serve all users effectively.\u003C\/li\u003E\u003C\/ol\u003E\u003Cp\u003E\u003Cstrong\u003EUser Testing and Quality Assurance\u003C\/strong\u003E: A thorough testing process was necessary to ensure the new site was functioning flawlessly post-upgrade.\u003C\/p\u003E",
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                "value": "\u003Cp\u003EBlue Hen Disposal, a leader in waste management services in Delaware and Maryland, has been serving communities since 1972. They are known for their commitment to environmental sustainability and customer convenience, offering a range of services from residential and commercial trash collection to roll-off containers for construction projects. As a company deeply invested in maintaining operational excellence and customer satisfaction, Blue Hen Disposal recognized the need to modernize its digital platform to better align with its service standards.\u003C\/p\u003E\u003Cp\u003ETo achieve this, Blue Hen Disposal partnered with Inclind to provide a comprehensive web upgrade. The project\u2019s primary objective was to upgrade the site from \u003Ca href=\u0022\/solutions\/website-migrations\/drupal-7-to-drupal-10\u0022\u003EDrupal 7 to Drupal 10\u003C\/a\u003E while simultaneously refreshing the front-end experience. The goal was to update the website\u2019s technical infrastructure and enhance usability and \u003Ca href=\u0022\/solutions\/accessibility-audits\u0022\u003Eaccessibility\u003C\/a\u003E, ensuring that their online presence continued to reflect their commitment to innovation and customer service.\u003C\/p\u003E",
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                "value": "\u003Cp\u003EThe successful upgrade of Blue Hen Disposal\u2019s website from Drupal 7 to Drupal 10 resulted in a vastly improved digital experience for both the company and its customers. Key outcomes of the project included:\u003C\/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Cstrong\u003EEnhanced User Experience\u003C\/strong\u003E: The updated \u003Ca href=\u0022\/services\/custom-web-design\u0022\u003Efront-end design\u003C\/a\u003E and improved media management made the website more visually appealing and user-friendly.\u003C\/li\u003E\u003Cli\u003E\u003Cstrong\u003EIncreased Operational Efficiency\u003C\/strong\u003E: Streamlined content management processes and improved customer communication tools, saved time, and reduced operational complexity.\u003C\/li\u003E\u003Cli\u003E\u003Cstrong\u003EBetter Accessibility\u003C\/strong\u003E: Compliance with WCAG 2.2 AA standards ensured that the website was accessible to all users, reinforcing Blue Hen Disposal\u2019s commitment to serving its community.\u003C\/li\u003E\u003Cli\u003E\u003Cstrong\u003EActionable Insights\u003C\/strong\u003E: By implementing Google Tag Manager and Google Analytics 4, Blue Hen Disposal gained valuable insights into user behavior, enabling data-driven decision-making.\u003C\/li\u003E\u003Cli\u003E\u003Cstrong\u003EImproved Customer Satisfaction\u003C\/strong\u003E: The enhanced customer portal integration and the ability to quickly communicate important information helped improve customer satisfaction and engagement.\u003C\/li\u003E\u003C\/ul\u003E\u003Ch3\u003E\u003Cstrong\u003ELooking Forward\u003C\/strong\u003E\u003C\/h3\u003E\u003Cp\u003EThrough our collaboration with Blue Hen Disposal, Inclind delivered a modernized website that not only met but exceeded their expectations. By upgrading to Drupal 10 and refining the overall digital experience, we helped Blue Hen Disposal continue its legacy of reliable service and customer commitment, now supported by a state-of-the-art web platform. This project stands as a testament to our ability to provide tailored, high-quality solutions that drive real business results.\u003C\/p\u003E\u003Ch3\u003E\u003Cstrong\u003EAbout Inclind\u003C\/strong\u003E\u003C\/h3\u003E\u003Cp\u003EInclind is a renowned agency specializing in custom web design and development. We are committed to crafting digital solutions that have a significant impact. Our focus on partnership and innovation enables us to drive growth and enhance digital interactions across various sectors. Learn more about our projects and how we can elevate your digital presence at inclind.com.\u003C\/p\u003E",
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                "processed": "\u003Cp\u003EThe successful upgrade of Blue Hen Disposal\u2019s website from Drupal 7 to Drupal 10 resulted in a vastly improved digital experience for both the company and its customers. Key outcomes of the project included:\u003C\/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Cstrong\u003EEnhanced User Experience\u003C\/strong\u003E: The updated \u003Ca href=\u0022\/services\/custom-web-design\u0022\u003Efront-end design\u003C\/a\u003E and improved media management made the website more visually appealing and user-friendly.\u003C\/li\u003E\u003Cli\u003E\u003Cstrong\u003EIncreased Operational Efficiency\u003C\/strong\u003E: Streamlined content management processes and improved customer communication tools, saved time, and reduced operational complexity.\u003C\/li\u003E\u003Cli\u003E\u003Cstrong\u003EBetter Accessibility\u003C\/strong\u003E: Compliance with WCAG 2.2 AA standards ensured that the website was accessible to all users, reinforcing Blue Hen Disposal\u2019s commitment to serving its community.\u003C\/li\u003E\u003Cli\u003E\u003Cstrong\u003EActionable Insights\u003C\/strong\u003E: By implementing Google Tag Manager and Google Analytics 4, Blue Hen Disposal gained valuable insights into user behavior, enabling data-driven decision-making.\u003C\/li\u003E\u003Cli\u003E\u003Cstrong\u003EImproved Customer Satisfaction\u003C\/strong\u003E: The enhanced customer portal integration and the ability to quickly communicate important information helped improve customer satisfaction and engagement.\u003C\/li\u003E\u003C\/ul\u003E\u003Ch3\u003E\u003Cstrong\u003ELooking Forward\u003C\/strong\u003E\u003C\/h3\u003E\u003Cp\u003EThrough our collaboration with Blue Hen Disposal, Inclind delivered a modernized website that not only met but exceeded their expectations. By upgrading to Drupal 10 and refining the overall digital experience, we helped Blue Hen Disposal continue its legacy of reliable service and customer commitment, now supported by a state-of-the-art web platform. This project stands as a testament to our ability to provide tailored, high-quality solutions that drive real business results.\u003C\/p\u003E\u003Ch3\u003E\u003Cstrong\u003EAbout Inclind\u003C\/strong\u003E\u003C\/h3\u003E\u003Cp\u003EInclind is a renowned agency specializing in custom web design and development. We are committed to crafting digital solutions that have a significant impact. Our focus on partnership and innovation enables us to drive growth and enhance digital interactions across various sectors. Learn more about our projects and how we can elevate your digital presence at inclind.com.\u003C\/p\u003E"
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