Topic
Category
Team Member
Subheader #1
Elevating E-Commerce Experience in the Portable Storage Industry
Subheader #2
American Portable's journey towards digital excellence began with its partnership with Inclind, where we're entrusted with transforming its online ordering system. Leveraging WooCommerce and WordPress, we crafted a custom web solution tailored to the unique demands of the portable storage industry, aligning American Portable's service excellence with our web design and development talent.
Published on
Slides
Challenge
American Portable's outdated website posed significant challenges, including an inefficient user interface, subpar user experience, and a cumbersome order processing system. These issues not only drained valuable time but also impeded effective order management. Inclind's mission was to overhaul American Portable's digital presence, enhancing accessibility, automating processes, and positioning them at the forefront of the competitive portable storage market.
Accessibility
Addressing the lack of mobile responsiveness was crucial for American Portable. A mobile-friendly design would improve the user experience and boost search rankings. We implemented a responsive design, optimized content for mobile users, and improved site navigation, ensuring accessibility across all devices.
Custom E-commerce Integration
We skillfully integrated WooCommerce into WordPress, creating an attractive and functional online storefront. This integration streamlined the order management process, enhancing user experience and aligning American Portable's operations with modern e-commerce standards.
Solution
Our tailored solution for American Portable focused on refining their online ordering system for an efficient user experience. We introduced a user-friendly free quote feature, enabling quick and easy quote acquisition. A custom location filter and secure payment systems, including Authorize.net, were implemented, contributing to a robust, user-centered digital platform.
Mobile First Design
We brought American Portable into the modern age with a mobile first design approach that facilitates the most important customer engagement experiences on mobile and tablet devices. GeneratePress was used as the foundation for a whole new ordering experience and customer account management interface.
Migration
15+ years ago Inclind developed the first ecommerce platform for American Portable using ColdFusion and MySQL. We were able to migrate product, location and other key data accumulated over the year directly into WooCommerce. This helped us streamline the project and eliminated lengthy manual data entry for Inclind and American Portable.
Automation
Automation played a crucial role in American Portable's operational overhaul. By integrating DocuSign, we automated the contract distribution process for renting storage units, eliminating manual tasks and boosting operational efficiency.
Custom Checkout Experience
Enhancing the online ordering system, we ensured transparency in pricing and simplified the e-commerce experience. The navigation was straightforward, the checkout process was streamlined, and visually appealing elements were incorporated. Our solution also addressed tax calculations based on zip codes and introduced coupon discount codes.
Location Map Filter
The revamped location map filter offers a refreshed, user-friendly interface. This redesign includes an intuitive map navigation system, enabling users to locate nearby American Portable units effortlessly.
Technology Used
Developing this platform required deploying secure and efficient technologies. We utilized WordPress and WooCommerce along with Authorize.net for payment processing. DocuSign was incorporated to modernize and secure the contract signing process.
Result
Our comprehensive digital transformation for American Portable led to a significantly improved online presence. The WooCommerce and WordPress integration modernized the platform and introduced automation, reducing manual tasks and boosting efficiency. The user experience was greatly enhanced through an effective online ordering system with a free quote feature and a user-friendly location map filter. The integration of DocuSign automated the contract process, ensuring secure transactions. American Portable emerged as a digitally empowered leader in the portable storage industry, showcasing a dynamic, customer-centric digital platform.
Article Photo
Article Type
Case Study
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"value": "\u003Cdiv class=\u0022z-1 relative pb-20\u0022\u003E\u003Cdiv class=\u0022container mx-auto\u0022\u003E\u003Cdiv class=\u0022mb-4\u0022\u003E\u003Cp\u003EOur tailored solution for American Portable focused on refining their online ordering system for an efficient user experience. We introduced a user-friendly free quote feature, enabling quick and easy quote acquisition. A custom location filter and secure payment systems, including Authorize.net, were implemented, contributing to a robust, user-centered digital platform.\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv class=\u0022flex flex-col space-x-0 space-y-12 lg:grid lg:grid-cols-2 lg:gap-5 lg:space-y-0\u0022\u003E\u003Cdiv class=\u0022flex\u0022\u003E\u003Cdiv class=\u0022flex w-full\u0022\u003E\u003Cdiv class=\u0022feature-block-wrapper h-full flex \u0022\u003E\u003Cdiv class=\u0022flex justify-start sm:px-10 h-full rounded bg-secondary-100 p-4 dark:bg-secondary-900 sm:p-4 flex-col lg:flex-row\u0022\u003E\u003Cdiv class=\u0022content-wrapper flex w-full basis-full flex-col justify-center \u0022\u003E\u003Ch2 class=\u0022mt-4 text-secondary-900 dark:text-secondary-50 text-2xl lg:text-left\u0022\u003EMobile First Design\u003C\/h2\u003E\u003Cdiv class=\u0022text-md mb-4 mt-2 text-secondary-900 dark:text-secondary-50 lg:text-left\u0022\u003EWe brought American Portable into the modern age with a mobile first design approach that facilitates the most important customer engagement experiences on mobile and tablet devices. \u003Ca href=\u0022https:\/\/generatepress.com\/\u0022\u003EGeneratePress\u003C\/a\u003E was used as the foundation for a whole new ordering experience and customer account management interface.\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003Cdiv class=\u0022flex\u0022\u003E\u003Cdiv class=\u0022flex w-full\u0022\u003E\u003Cdiv class=\u0022feature-block-wrapper h-full flex \u0022\u003E\u003Cdiv class=\u0022flex justify-start sm:px-10 h-full rounded bg-secondary-100 p-4 dark:bg-secondary-900 sm:p-4 flex-col lg:flex-row\u0022\u003E\u003Cdiv class=\u0022content-wrapper flex w-full basis-full flex-col justify-center \u0022\u003E\u003Ch2 class=\u0022mt-4 text-secondary-900 dark:text-secondary-50 text-2xl lg:text-left\u0022\u003EMigration\u003C\/h2\u003E\u003Cdiv class=\u0022text-md mb-4 mt-2 text-secondary-900 dark:text-secondary-50 lg:text-left\u0022\u003E15+ years ago Inclind developed the first ecommerce platform for American Portable using ColdFusion and MySQL. We were able to migrate product, location and other key data accumulated over the year directly into WooCommerce. This helped us streamline the project and eliminated lengthy manual data entry for Inclind and American Portable.\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003Cdiv class=\u0022flex\u0022\u003E\u003Cdiv class=\u0022flex w-full\u0022\u003E\u003Cdiv class=\u0022feature-block-wrapper h-full flex \u0022\u003E\u003Cdiv class=\u0022flex justify-start sm:px-10 h-full rounded bg-secondary-100 p-4 dark:bg-secondary-900 sm:p-4 flex-col lg:flex-row\u0022\u003E\u003Cdiv class=\u0022content-wrapper flex w-full basis-full flex-col justify-center \u0022\u003E\u003Ch2 class=\u0022mt-4 text-secondary-900 dark:text-secondary-50 text-2xl lg:text-left\u0022\u003EAutomation\u003C\/h2\u003E\u003Cdiv class=\u0022text-md mb-4 mt-2 text-secondary-900 dark:text-secondary-50 lg:text-left\u0022\u003EAutomation played a crucial role in American Portable\u0027s operational overhaul. By integrating DocuSign, we automated the contract distribution process for renting storage units, eliminating manual tasks and boosting operational efficiency.\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003Cdiv class=\u0022flex\u0022\u003E\u003Cdiv class=\u0022flex w-full\u0022\u003E\u003Cdiv class=\u0022feature-block-wrapper h-full flex \u0022\u003E\u003Cdiv class=\u0022flex justify-start sm:px-10 h-full rounded bg-secondary-100 p-4 dark:bg-secondary-900 sm:p-4 flex-col lg:flex-row\u0022\u003E\u003Cdiv class=\u0022content-wrapper flex w-full basis-full flex-col justify-center \u0022\u003E\u003Ch2 class=\u0022mt-4 text-secondary-900 dark:text-secondary-50 text-2xl lg:text-left\u0022\u003ECustom Checkout Experience\u003C\/h2\u003E\u003Cdiv class=\u0022text-md mb-4 mt-2 text-secondary-900 dark:text-secondary-50 lg:text-left\u0022\u003EEnhancing the online ordering system, we ensured transparency in pricing and simplified the e-commerce experience. The navigation was straightforward, the checkout process was streamlined, and visually appealing elements were incorporated. Our solution also addressed tax calculations based on zip codes and introduced coupon discount codes.\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003Cdiv class=\u0022flex\u0022\u003E\u003Cdiv class=\u0022flex w-full\u0022\u003E\u003Cdiv class=\u0022feature-block-wrapper h-full flex \u0022\u003E\u003Cdiv class=\u0022flex justify-start sm:px-10 h-full rounded bg-secondary-100 p-4 dark:bg-secondary-900 sm:p-4 flex-col lg:flex-row\u0022\u003E\u003Cdiv class=\u0022content-wrapper flex w-full basis-full flex-col justify-center \u0022\u003E\u003Ch2 class=\u0022mt-4 text-secondary-900 dark:text-secondary-50 text-2xl lg:text-left\u0022\u003ELocation Map Filter\u003C\/h2\u003E\u003Cdiv class=\u0022text-md mb-4 mt-2 text-secondary-900 dark:text-secondary-50 lg:text-left\u0022\u003EThe revamped location map filter offers a refreshed, user-friendly interface. This redesign includes an intuitive map navigation system, enabling users to locate nearby American Portable units effortlessly.\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003Cdiv class=\u0022flex\u0022\u003E\u003Cdiv class=\u0022flex w-full\u0022\u003E\u003Cdiv class=\u0022feature-block-wrapper h-full flex \u0022\u003E\u003Cdiv class=\u0022flex justify-start sm:px-10 h-full rounded bg-secondary-100 p-4 dark:bg-secondary-900 sm:p-4 flex-col lg:flex-row\u0022\u003E\u003Cdiv class=\u0022content-wrapper flex w-full basis-full flex-col justify-center \u0022\u003E\u003Ch2 class=\u0022mt-4 text-secondary-900 dark:text-secondary-50 text-2xl lg:text-left\u0022\u003ETechnology Used\u003C\/h2\u003E\u003Cdiv class=\u0022text-md mb-4 mt-2 text-secondary-900 dark:text-secondary-50 lg:text-left\u0022\u003EDeveloping this platform required deploying secure and efficient technologies. We utilized \u003Ca href=\u0022\/services\/wordpress-websites\u0022\u003EWordPress\u003C\/a\u003E and \u003Ca href=\u0022\/solutions\/integrations\u0022\u003EWooCommerce\u003C\/a\u003E along with Authorize.net for payment processing. DocuSign was incorporated to modernize and secure the contract signing process.\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E",
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A custom location filter and secure payment systems, including Authorize.net, were implemented, contributing to a robust, user-centered digital platform.\u003C\/p\u003E\n\u003C\/div\u003E\n\u003Cdiv class=\u0022flex flex-col space-x-0 space-y-12 lg:grid lg:grid-cols-2 lg:gap-5 lg:space-y-0\u0022\u003E\n\u003Cdiv class=\u0022flex\u0022\u003E\n\u003Cdiv class=\u0022flex w-full\u0022\u003E\n\u003Cdiv class=\u0022feature-block-wrapper h-full flex \u0022\u003E\n\u003Cdiv class=\u0022flex justify-start sm:px-10 h-full rounded bg-secondary-100 p-4 dark:bg-secondary-900 sm:p-4 flex-col lg:flex-row\u0022\u003E\n\u003Cdiv class=\u0022content-wrapper flex w-full basis-full flex-col justify-center \u0022\u003E\n\u003Ch2 class=\u0022mt-4 text-secondary-900 dark:text-secondary-50 text-2xl lg:text-left\u0022\u003EMobile First Design\u003C\/h2\u003E\n\u003Cdiv class=\u0022text-md mb-4 mt-2 text-secondary-900 dark:text-secondary-50 lg:text-left\u0022\u003EWe brought American Portable into the modern age with a mobile first design approach that facilitates the most important customer engagement experiences on mobile and tablet devices. \u003Ca href=\u0022https:\/\/generatepress.com\/\u0022\u003EGeneratePress\u003C\/a\u003E was used as the foundation for a whole new ordering experience and customer account management interface.\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003Cdiv class=\u0022flex\u0022\u003E\n\u003Cdiv class=\u0022flex w-full\u0022\u003E\n\u003Cdiv class=\u0022feature-block-wrapper h-full flex \u0022\u003E\n\u003Cdiv class=\u0022flex justify-start sm:px-10 h-full rounded bg-secondary-100 p-4 dark:bg-secondary-900 sm:p-4 flex-col lg:flex-row\u0022\u003E\n\u003Cdiv class=\u0022content-wrapper flex w-full basis-full flex-col justify-center \u0022\u003E\n\u003Ch2 class=\u0022mt-4 text-secondary-900 dark:text-secondary-50 text-2xl lg:text-left\u0022\u003EMigration\u003C\/h2\u003E\n\u003Cdiv class=\u0022text-md mb-4 mt-2 text-secondary-900 dark:text-secondary-50 lg:text-left\u0022\u003E15+ years ago Inclind developed the first ecommerce platform for American Portable using ColdFusion and MySQL. We were able to migrate product, location and other key data accumulated over the year directly into WooCommerce. This helped us streamline the project and eliminated lengthy manual data entry for Inclind and American Portable.\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003Cdiv class=\u0022flex\u0022\u003E\n\u003Cdiv class=\u0022flex w-full\u0022\u003E\n\u003Cdiv class=\u0022feature-block-wrapper h-full flex \u0022\u003E\n\u003Cdiv class=\u0022flex justify-start sm:px-10 h-full rounded bg-secondary-100 p-4 dark:bg-secondary-900 sm:p-4 flex-col lg:flex-row\u0022\u003E\n\u003Cdiv class=\u0022content-wrapper flex w-full basis-full flex-col justify-center \u0022\u003E\n\u003Ch2 class=\u0022mt-4 text-secondary-900 dark:text-secondary-50 text-2xl lg:text-left\u0022\u003EAutomation\u003C\/h2\u003E\n\u003Cdiv class=\u0022text-md mb-4 mt-2 text-secondary-900 dark:text-secondary-50 lg:text-left\u0022\u003EAutomation played a crucial role in American Portable\u0027s operational overhaul. By integrating DocuSign, we automated the contract distribution process for renting storage units, eliminating manual tasks and boosting operational efficiency.\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003Cdiv class=\u0022flex\u0022\u003E\n\u003Cdiv class=\u0022flex w-full\u0022\u003E\n\u003Cdiv class=\u0022feature-block-wrapper h-full flex \u0022\u003E\n\u003Cdiv class=\u0022flex justify-start sm:px-10 h-full rounded bg-secondary-100 p-4 dark:bg-secondary-900 sm:p-4 flex-col lg:flex-row\u0022\u003E\n\u003Cdiv class=\u0022content-wrapper flex w-full basis-full flex-col justify-center \u0022\u003E\n\u003Ch2 class=\u0022mt-4 text-secondary-900 dark:text-secondary-50 text-2xl lg:text-left\u0022\u003ECustom Checkout Experience\u003C\/h2\u003E\n\u003Cdiv class=\u0022text-md mb-4 mt-2 text-secondary-900 dark:text-secondary-50 lg:text-left\u0022\u003EEnhancing the online ordering system, we ensured transparency in pricing and simplified the e-commerce experience. The navigation was straightforward, the checkout process was streamlined, and visually appealing elements were incorporated. Our solution also addressed tax calculations based on zip codes and introduced coupon discount codes.\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003Cdiv class=\u0022flex\u0022\u003E\n\u003Cdiv class=\u0022flex w-full\u0022\u003E\n\u003Cdiv class=\u0022feature-block-wrapper h-full flex \u0022\u003E\n\u003Cdiv class=\u0022flex justify-start sm:px-10 h-full rounded bg-secondary-100 p-4 dark:bg-secondary-900 sm:p-4 flex-col lg:flex-row\u0022\u003E\n\u003Cdiv class=\u0022content-wrapper flex w-full basis-full flex-col justify-center \u0022\u003E\n\u003Ch2 class=\u0022mt-4 text-secondary-900 dark:text-secondary-50 text-2xl lg:text-left\u0022\u003ELocation Map Filter\u003C\/h2\u003E\n\u003Cdiv class=\u0022text-md mb-4 mt-2 text-secondary-900 dark:text-secondary-50 lg:text-left\u0022\u003EThe revamped location map filter offers a refreshed, user-friendly interface. This redesign includes an intuitive map navigation system, enabling users to locate nearby American Portable units effortlessly.\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003Cdiv class=\u0022flex\u0022\u003E\n\u003Cdiv class=\u0022flex w-full\u0022\u003E\n\u003Cdiv class=\u0022feature-block-wrapper h-full flex \u0022\u003E\n\u003Cdiv class=\u0022flex justify-start sm:px-10 h-full rounded bg-secondary-100 p-4 dark:bg-secondary-900 sm:p-4 flex-col lg:flex-row\u0022\u003E\n\u003Cdiv class=\u0022content-wrapper flex w-full basis-full flex-col justify-center \u0022\u003E\n\u003Ch2 class=\u0022mt-4 text-secondary-900 dark:text-secondary-50 text-2xl lg:text-left\u0022\u003ETechnology Used\u003C\/h2\u003E\n\u003Cdiv class=\u0022text-md mb-4 mt-2 text-secondary-900 dark:text-secondary-50 lg:text-left\u0022\u003EDeveloping this platform required deploying secure and efficient technologies. We utilized \u003Ca href=\u0022\/services\/wordpress-websites\u0022\u003EWordPress\u003C\/a\u003E and \u003Ca href=\u0022\/solutions\/integrations\u0022\u003EWooCommerce\u003C\/a\u003E along with Authorize.net for payment processing. DocuSign was incorporated to modernize and secure the contract signing process.\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n"
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"subheader1": "Elevating E-Commerce Experience in the Portable Storage Industry",
"subheader2": "American Portable\u0027s journey towards digital excellence began with its partnership with Inclind, where we\u0027re entrusted with transforming its online ordering system. Leveraging WooCommerce and WordPress, we crafted a custom web solution tailored to the unique demands of the portable storage industry, aligning American Portable\u0027s service excellence with our web design and development talent."
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